Frequently Asked Questions

Here are some questions we're asked frequently:


What is included with an oil change at College Auto Tech?

  • We replace your engine oil and oil filter
  • 30 point vehicle inspection
  • Lubricate door hinges/latches
  • Check and top up all fluids
  • Check and reset tire pressures
  • Reset your maintenance reminder
  • Check your manufacturer maintenance schedule
  • Punch card – every 5thoil change is complimentary!


Can I see my worn/used parts once they have been replaced?

Absolutely! One of the things we love to do is show you why we have replaced the parts on your vehicle. Whether worn, cracked or dirty we typically have your parts waiting at the front desk to show you when you pick up your vehicle. We can also show you on our t.v. in the waiting room using ‘virtual vehicle’ of what a worn vs. new part looks like and how it should work


Motor Vehicle Safety Inspection – why didn’t my car pass?

The new motor vehicle inspection standards are very specific. Visit a complete list of what we check and why items fail. When we complete your vehicle inspection we will provide you with a copy of our inspection report. This report will indicate every item that is checked and whether it passes or fails. Any items that fail the inspection will be priced and an estimate will be provided to you. Once the failed items have been addressed and pass we will provide you with a certificate which is valid for 36 days.


What is your labour/door rate?

We have many door rates depending on the type of job. If you are pricing around, you should always inquire how much it will cost to complete a job. The labour rate means nothing if you don’t know how much labour time will be charged. We encourage all of our clients to book a complimentary visual inspection where we will provide you with an accurate estimate. We typically do not quote repairs over the phone as there are too many parameters to consider when pricing (year/make/model/sub-model/engine size/rotor size etc).


Why is my car using so much fuel?

Many problems related to fuel consumption are monitored by your vehicles computer. The first thing we check is to see if your ‘check engine’ light is on. We will scan your vehicles computer for error codes that will tell us which circuit is affected and will diagnose from there. Defective oxygen sensors, dirty air filters, worn spark plugs or bad fuel injectors are all things that can affect your fuel economy. If your ‘check engine’ light is not on we encourage you to log your fuel mileage – jot down how many litres it takes to fill your tank and note how many litres/gallon your computer indicates you use. Fuel economy typically changes from the summer to winter months.